• How to solve the problem that the device does not position and pull straight lines?

    The asset GPS tracker is not positioned.

    Installation places. You should pay attention to three elements, including stable installation, no metal cover and the device faces up. Most of the time, asset tracker is magnetic and easy installation. It can be absorbed on any magnetic items. 3M foam type also can help fix the device on non-magnetic items. All metallic cases of the windshield will attenuate the signal on the tracking device. It’s simply due to the shielding effects of the metal compound of the cases. If the device faces up, the internal antenna can receive good signal. Here come some suggested installation places:

    If there is not positioning during the test, it is necessary to pay attention to avoid indoor test and static test. At the same time, it is recommended to select the tracking mode for testing.

    The local GPS signal is weak. Some places such as tunnel, underground parking lot have poor signal.

    Hardware reasonlike GPS module or antenna failure. In this condition, you need to return to the factory for maintenance. We are pleased to serve you if you need help.



    The asset tracking device pulls the straight line.

    If the asset GPS tracker is working in long standby mode, the upload interval will be very large (our concox tracking device defaults to 1 day, minimum 1 hour).

    It is recommended to select dot play when viewing track playback.


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